Effective Date: July 1, 2025
At Moments Landscaping ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (momentslandscaping.com) or use our services. By using our website or submitting your information to us, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information from you:
- Contact Information: Name, email address, phone number, and mailing address.
- Project Information: Details about your landscaping project, property location, and service preferences.
- Communication Preferences: Your consent preferences for SMS, email, and phone communications.
- Automatically Collected Information: IP address, browser type, device information, and pages visited (via cookies and Google Analytics).
2. How We Use Your Information
We use your personal information to:
- Respond to your inquiries and provide landscaping services.
- Schedule and conduct on-site consultations.
- Prepare project proposals and estimates.
- Communicate with you about your project status, appointments, and updates.
- Send you SMS messages only if you have explicitly opted in to receive them.
- Improve our website and services.
- Comply with legal obligations.
3. SMS Communications
We offer SMS text messaging as a convenient way to communicate with you about your landscaping project. Here is how we handle SMS:
- Opt-In Required: We will only send you SMS messages if you have explicitly checked the SMS consent checkbox on our contact form. This checkbox is not pre-selected and is separate from providing your phone number.
- Message Types: SMS messages may include appointment reminders, project updates, estimate notifications, and follow-up communications.
- Message Frequency: Typically 2–4 messages per month during active projects, or fewer for general inquiries.
- Opt-Out: You may opt out of SMS messages at any time by replying STOP to any text message you receive. After opting out, you will receive a confirmation message and no further SMS communications.
- Help: Reply HELP for assistance or contact us at support@momentslandscaping.com or (720) 403-2684.
- Data Rates: Message and data rates may apply based on your mobile carrier plan.
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following limited circumstances:
- Service Providers: We may share information with trusted vendors who help us operate our website and deliver services (e.g., email delivery, hosting, analytics). These providers are contractually bound to protect your information and use it only for the purposes we specify.
- Legal Compliance: We may disclose information if required by law, court order, or to protect our rights, property, or safety.
Your SMS consent and phone number will never be shared with third parties for marketing purposes.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Cookies and Tracking
We use cookies and similar technologies to analyze website traffic, improve user experience, and understand how visitors interact with our site. We use Google Analytics for this purpose. You can manage cookie preferences through your browser settings. For more information, please review Google's Privacy Policy.
7. Your Rights
You have the right to:
- Access, correct, or update your personal information.
- Request deletion of your personal information.
- Opt out of SMS messages by replying STOP.
- Opt out of marketing emails by clicking the unsubscribe link in any email.
- Request information about how we use your data.
To exercise these rights, contact us at support@momentslandscaping.com or (720) 403-2684.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
